Where are you located?

We have a 200m2 specialty hunting store in Townsville (3/40 Anne Street, Aitkenvale, QLD 4814) - however we also freight products Australia wide (not internationally). We are a 100% Australian owned and operated family business.

What are your opening hours?

Monday - Friday (9am til 5pm) and Saturday (8.30am til 1pm) AEST. We are closed on all QLD public holidays and the inclusive weekend.

How much does freight cost?

FREE for orders over $500.00 and $15.00 for orders under $500.00. Some products that cannot be purchased online (eg. firearms) have additional freight charges.

Is GST extra?

No, GST is also included in the advertised price.

How long does it take to receive my purchases?

Approximately 1-3 working days after payment is received. If a product is not in stock when your order is placed, we will contact you by email or phone with an ETA and keep you updated on its progress.

Will the courier leave the parcel if I am not home?

No, all parcels are marked with "Do not safe drop" instructions, so if you are not home they will be taken to the nearest post office for you to pickup later. This ensures your order is not lost or stolen.

Do you have EFTPOS facilities?

Yes, we can also process Credit Card payments over the phone and accept most major forms of payment. Please note: American Express, Diners Club, COD and cheques not accepted.

Do you do wholesale, discounts or price match?

No, the price advertised on our website is our best price. We spend a lot of time researching competitors' prices to ensure our prices are among the lowest in the country, and we provide valuable after sales care and service than many others do not.

 

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